Frequently Asked Questions
- How can I be assured that my psychologist is qualified to provide me with the best possible treatment?
- What is the difference between a counsellor, psychologist, clinical psychologist and psychiatrist?
- Can I go directly to a psychologist to receive treatment through Medicare?
- Can I request a referral to a psychologist of my own choice or does my doctor have to choose?
- What option is the most effective in the treatment of, for example, depression - medication, psychological treatment/counselling or a combination of both treatments?
- Can I claim rebates for psychological services from my Private Health Insurer?
- Will confidentiality be maintained?
- What happens to my case notes and personal records?
- Can I withdraw from treatment at any time?
- Are there any risks involved in therapy?
- What will happen if this practice cannot help me?
- Will my privacy be protected when using the Medicare Easyclaim facility?
- What if my rebate does not appear in my account?
- Will Ansie be able to solve my problems?